HELP YOURSELF™
SecurNT™
SecurNT™ lets your employees reset their own Windows NT, 2000, 2003 or Active Directory account password using a standard telephone, without live intervention from a help desk technician.
Callers are authenticated using a unique numeric userID and their biometric voice print. Once a user's credentials are verified, SecurNT™ provides a randomly generated one-time password in accordance with organizations' existing alpha-numeric policy.
Password reset significantly increases the volume of calls to the corporate help desk. Some users often wait up to half an hour on hold each time they need to reset their password. With SecurNT™, the entire enrollment process takes just four minutes, allowing users to reset their password at their convenience.
By automating password reset, you can expand your help desk support hours to 24x7 while significantly reducing help desk operating costs and freeing up support staff.
The HELP YOURSELF™ suite of applications also includes:
- TMS: Token Management System for routine and emergency RSA SecurID® administration.
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