Learning Center
The Voice Biometrics Advantage
Voice biometrics technology can drastically increase your organization's efficiency and improve your bottom line. It avoids the cost of providing employees with ID cards and tokens. Since passwords are prompted, they are not forgotten, reducing technician support and help desk backlog incurred when employees forget or need to reset PINs and profiles. With today's high staff turnover, administrators can delete voice prints as easily as an e-mail address, eliminating the need to recall access cards.
Voice technology offers network administrators new opportunities to enhance advanced user authentication methods, password control and innumerable user identification and network security applications.
But voice biometrics is much more than a simple enhancement to self-service applications. Think of it as an extension of your security policies, where voice authentication safeguards every security-sensitive conversation.
In comparing voice to other forms of biometrics, it has proven to be the most cost-effective, secure and user-friendly form of secure verification. Voice biometrics applications require no additional hardware and are innately scalable at little extra cost. Plus, the capacity of voice biometrics to extend data collection over multiple words is a distinct advantage over image-based techniques such as fingerprints and retina where only a finite amount of biometric data is available.
Although it is virtually impossible for an impostor to copy someone's voice, it is also very difficult for someone to repeat exactly the phrase originally enrolled. When we speak, the tones, volume, mood, loudness and pitch of voice change depending on our situation. For this reason, voice verification engines study our speech patterns and style of speech as opposed to attempting to determine an exact match to the stored template.
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