HELP YOURSELF™
HELP YOURSELF™ is a secured and automated help desk solution that lets your
employees perform token administration, and password reset and synchronization
over the phone, 24x7.
Access to the system is secured by voice verification technology, which focuses
on the person, not on the equipment. Unlike a PIN, a voice print cannot be
stolen or lost, ensuring only the right people are accessing your company's
confidential and secure data.
Simple to use from any type of telephone, HELP YOURSELF™ features a
user-friendly interface that requires no additional hardware. Upon
authentication, users can self-administer any of the automated options that
you've preset.
HELP YOURSELF™ lets you to expand your help desk support hours to 24x7. This
enables your organization to meet the needs of travelling employees and provide
seamless service across multiple time zones, while significantly reducing help
desk operating costs and freeing up support staff.
System Architecture
The HELP YOURSELF™ suite of applications also
includes:
-
SecurNT™: Password reset and synchronization for
Windows® NT® 4.0, 2000, XP, Active Directory and across 60 additional platforms
and architectures.
-
TMS: Token Management System for routine and emergency
RSA SecurID® administration.
System Requirements
Return on Investment
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